Claims Specialist
Company: Liberty Mutual Insurance
Location: San Francisco
Posted on: October 17, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $73100.00 - $136300.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description The Senior Claims Specialist works within a Claims
Team, using the latest technology to review, analyze and process
claims that are routinely characterized as moderately complex to
complex within assigned authority limits. This includes making
decisions about liability/compensability, evaluating losses,
negotiating settlements and managing an inventory of commercial
property/casualty claims involving bodily injury or property loss.
The Senior Claims Specialist may also assist the Claims Team
Manager with assigning new claims to team members, providing
technical direction, and monitoring caseloads. You will be required
to go into the office twice a month if you reside within 50 miles
of one of the following offices: Las Vegas, NV; Rocklin, CA;
Chandler, AZ; Lake Oswego, OR. Please note this policy is subject
to change. Responsibilities: Plans and conducts investigations of
claims (including such activities as interviewing insureds,
witnesses and claimants, collecting and evaluating appropriate
documentation and securing evidence and protecting the
chain-of-custody) to analyze and confirm coverage and to determine
liability, compensability and damages; determines need for, and
engages independent adjusters, cause and origin experts and
independent medical examiners. Refers to claim to subrogation group
or Special Investigations Unit as appropriate. Assesses policy
coverage for submitted claims and notifies the insured of any
issues; determines and establishes reserve requirements, adjusting
reserves, as necessary, during the processing of the claim.
Assesses actual damages associated with claims and conducts
negotiations, within assigned authority limits, to settle claims.
Coordinates the litigation activities associated with assigned
claims to ensure a timely and cost-effective resolution; attends
trials as a representative of the company. Acts as senior technical
professional on team, assisting team members with escalated issues.
Mentors and trains new team members. Participates in Quality Review
process. Participates in conducting Suit Committees, Roundtables,
Arbitrations, Mediations, field investigations and may assist in
conducting closed file reviews. Performs other duties as assigned.
Qualifications Excellent interpersonal skills to communicate and
negotiate with customers and conduct investigations required.
Demonstrated leadership ability and time management skills to
delegate work appropriately and organize resources effectively.
Demonstrates an expert level knowledge of claims case handling
practices, legal liability, general insurance policy coverage, and
the state`s tort laws as normally acquired through a bachelor`s
degree or equivalent training plus 4 to 6 years directly related
work experience (at least two of which should ordinarily be in a
team leader capacity). Licensing required in some states. About Us
**This position may have in-office requirements depending on
candidate location.** At Liberty Mutual, our purpose is to help
people embrace today and confidently pursue tomorrow. That's why we
provide an environment focused on openness, inclusion, trust and
respect. Here, you'll discover our expansive range of roles, and a
workplace where we aim to help turn your passion into a rewarding
profession. Liberty Mutual has proudly been recognized as a "Great
Place to Work" by Great Place to Work US for the past several
years. We were also selected as one of the "100 Best Places to Work
in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many
years running, we have been named by Forbes as one of America's
Best Employers for Women and one of America's Best Employers for
New Graduates as well as one of America's Best Employers for
Diversity. We value your hard work, integrity and commitment to
make things better, and we put people first by offering you
benefits that support your life and well-being. Liberty Mutual is
an equal opportunity employer. We will not tolerate discrimination
on the basis of race, color, national origin, sex, sexual
orientation, gender identity, religion, age, disability, veteran's
status, pregnancy, genetic information or on any basis prohibited
by federal, state or local law. Fair Chance Notices California San
Francisco Los Angeles Philadelphia Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Danville , Claims Specialist, Other , San Francisco, California
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